Category: business management consultancy

Leaders who wear a name badge, pick up trash and talk plainly send an important message

Problem: New Yorkers agree that their subway system is a mess.

Solution: Andy Byford, a world-renowned Mr. Fixit for troubled subways.

On October 21, 60 Minutes profiled Byford who is the new president of transit for the Metropolitan Transportation Authority – the MTA. He has a big problem to fix. Millions of subway users agree that the trains are packed, breakdowns and delays are routine, and the system has gone off the rails.

Byford, however, seems undaunted and is committed to full transparency of his efforts. He proudly wears his nametag for all disgruntled commuters to see, he expects to be held accountable. He also just wants the trains to run on time.

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Make a business case – it TRUMPS name-calling

As I observe the insanity we currently called the Republican Presidential Debates I am amazed at how the candidates seem to miss the boat on what most business professionals know is necessary to not only be heard but to have their idea green-lighted for approval and action – make a well-thought out business case for your idea.

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One thing all leaders can do to drive culture

Talk about it.

organizational culture, analysis and development concept

Leaders want to integrate core values, mission-critical goals and culture into the DNA of their companies. Internal marketing and communication teams align to that goal by promoting culture through internal campaigns. Human resource groups survey employees to see if it is happening.

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March Madness: A model for business management consultants

College basketball’s March Madness will soon be upon us and basketball fans everywhere look forward to watching the best teams face off as they complete their brackets. Tuning into these super competitive games can be exhilarating.

In business management consultancy, I recommend that my clients keep an eye on March Madness. What makes watching NCAA basketball so exciting – and instructive to management teams – is the level of competitiveness and the “all in” effort these student athletes exude. The love of the game and the fire in the belly are brilliantly on display.

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