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Leaders who wear a name badge, pick up trash and talk plainly send an important message

Problem: New Yorkers agree that their subway system is a mess. Solution: Andy Byford, a world-renowned Mr. Fixit for troubled subways. On Octo...

Make your deficit your greatest asset

Have you ever struggled with identifying what unique qualities and characteristics you bring to the table?  Have you been faced with stiff competitio...

7 Ways to Share the Love on Valentines Day

Valentine’s Day is devoted to expressing love, appreciation and affection for others. Those ‘others’ do not have to be limited to romantic part...

Are you a Decathlete or Specialist at Work?

At work, do you do one thing really well or have you developed the ability to do many things with a high level of proficiency? I look forward to ...

3 Convention Speakers & What We Can Learn From Them

I am admittedly a speech nerd and as such I watched just about every speech at both the RNC and DNC forums. While doing my own analysis I was struck ...

Conduct Team Meetings like a Yogi

We all attend more meetings than we would like. Some are more effective than others. Many are status updates or reporting forums while others are brai...

Passion Re-boot & Reclaiming your Game

My sister Ellen has been kicking some serious butt lately. She re-booted her passion for tennis after abandoning it for several decades. Ellen grew up...

Leadership Lessons from the Boy Scout Handbook

Sometimes what is old is new again. The Boy Scout Handbook was first published in 1910 and it has recently been used to turn around a troubled school ...

Ice Hockey’s handshake tradition: 4 principles for good sportsmanship

As the Stanley Cup Finals are underway, I’ve paid closer attention to hockey’s tradition of lining up after the highly competitive series to shake...

Teamwork: 3 keys to keep arms locked in battle

As I watch my NCAA men’s basketball brackets fall apart as the tournament winds down (or winds up depending on your team’s good fortune), I have n...

The Strategic Planning Process: 10 essential steps for success

"Strategy is the direction and scope of an organization over the long-term which achieves advantage for the organization through its configuration of ...

Business Consulting: Vision engagement and why it matters

If your company or organization wants to embark upon or has recently undergone a significant change, it is vital that you know how to make your employ...

Catch a Breath and Captivate your Audience

Engaging an audience is a balancing act of many things. You must educate and entertain. You must have well-organized content and good delivery skills....

Vision Engagement: Transformative communication that puts everyone on the same page

Every organization goes through change that needs to be communicated in a comprehensive, congruent manner. Perhaps yours is * Emerging from a merg...

Coaching in action at hbk

What if there was an established channel in our organizations where the senior people could learn from the junior people and the junior people could b...

What Google looks for when they hire

This past Sunday in the New York Times, Thomas Friedman featured “Part 2” of his interview with Google’s Laszlo Bock, the senior vice president ...

We are love

Last evening as I watched the opening ceremonies to the 2014 Winter Olympics in Sochi, Russia, a song was played at the end of the evening's broadcast...

Increase your influence by perfecting your pitch

If they'd only ask what you thought. You have twelve ideas percolating in your head about ways to improve the business processes, but will anyone ...

Free the business strategy and mobilize people power

As a leader in an organization, you are likely to be perceived as the one with the answers. You can expect team members to look to you for direction a...

Cascading communication is key to success

What would it mean to you and your organization if your employees were well informed, clear on strategy and focused on the right things? I know we ca...

The nine components of happiness

Bhutan is an idyllic Buddhist kingdom known for its gentle way of life. Bhutan is located in Southeast Asia at the eastern end of the Himalayas. The ...

Fresh perspective from Panera CEO

Advice from Ron Shaich, Founder and co-CEO, Panera: 1) Look beyond shareholder value as its a narrow definition of success and is actually dysfun...

Stuff Authentic People Say

Jack and Suzy Welch's recent opinion piece in FORTUNE (April 9, 2012) shares three guidelines for how any leader can tap into and communicate their au...

Good advice for the Class of 2012

I found this commencement speech by Charles Wheelan to be refreshing and very practical! 10½ Things No Commencement Speaker Has Ever Said," by Cha...

Putting things in context

One of the biggest stumbling blocks to good communication is the absence of context. Context is defined as a set of facts or circumstances that surro...

The power of story and passion – did Obama forget?

OPINION What Happened to Obama? By DREW WESTEN Published: August 6, 2011 RECOMMEND TWITTER COMMENTS (365) E-MAIL PRINT ...

Dan, Dilbert and the words we use

Last evening I ran into my neighbor, Dan, after we had both parked our cars in our respective garages and were making our way through our backyards to...

Building a Personal Board: ideas from Bernick & Carpenter

I have always been a believer in the concept that each of us needs our own personal board of directors - a group of people we can pull together four t...

Seeking Advice: Networking Protocol that Builds Bridges

It has happened to all of us. We are introduced to a professional colleague who piques our interest. Maybe they are pursuing a line of business that...

Communicate with Inspirational Stories: Daytona 500 Surprise Win

As a speech coach, I talk to my clients about the value of incorporating stories and real life examples into their presentations. I encourage them to...

Hoop Dreams – Revisiting the essence of teamwork, one basket at at time

I hadn’t spoken to Loretta in what felt like ten years. I hadn’t played basketball with her…well let’s just say, in a very, very long time. So...

Reach your goals and live the lessons

Sustaining the effort is key to reaching your goals. My newsletter this month features many ideas on how to "live the lessons" to ensure success both...

Working with the Waves that come your Way…

Earlier this month on vacation, I found myself in Huntington Beach, CA. (better known in some circles as "Surf City"). My visit just happened to coin...

What Wooden’s words communicate

Former UCLA Basketball Coach John Wooden died at age 99 on June 4, 2010. His legacy as a coach will live on and even in retirement - through speeches...

Seven Communication Practices for Personal Success in 2010

The arrival of Spring signals an opportunity to refresh skills and try on new techniques to improve your personal communication. In a down economy i...

Fast, Intimate, Team Feedback

As a leader, you are always looking for new ways to engage and enlist your team. The following is an opportunity to consider. With a mature and se...

What do leaders need from their leader?

Ideally, individuals are assigned to a leadership position within an organization because they are trusted, highly competent, great with customers and...