Sometimes you want a fresh approach to generating conversation with family, friends and colleagues. My daughter shared with me an idea they used at her summer camp called “Rose, Bud and Thorn.” At the end of every day the campers would gather around in a circle and share what they had experienced during their day.
Read MoreRemember the old Earth, Wind and Fire song whose lyrics contained the memorable lines, “After the love is gone….what used to be right is wrong…can love that’s lost be found?” I can’t get those lyrics out of my head as I continue to see the huge sales that surround us all at every turn. “70% percent off” seems to be the key driver of traffic to most retail stores today. In these difficult economic times, huge sales are what brings customers in the door. You are most often met with robotic greetings and responses, at best, or surly impatience at worse. And we ignore or resign ourselves to “this is the way service is these days” or “it is what it is” because the cost savings somehow make the bad service acceptable.
Read MoreHave you had the opportunity to take a presentation skills course or study with a speech coach and were excited to keep the learning alive but when you returned to work with limited practice opportunities you found the skills you developed faded?
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