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Notice: 5 ways to improve your observation skills

I do my best to take daily walks in the park near my home.  This past week I happened to walk by a father with his two young children on a couple of ...

7 Ways to Share the Love on Valentines Day

Valentine’s Day is devoted to expressing love, appreciation and affection for others. Those ‘others’ do not have to be limited to romantic part...

Bruce Springsteen on teams and the ties that bind

Bruce Springsteen and the E Street Band provided the soundtrack of my youth.  There was something magical about the chemistry and charisma of that en...

60 points in under 30 minutes – Teamwork in Action

33 shots in 29 minutes.  45 assists and 54 fields goals. 60 points in under 30 minutes makes history for Golden State Warrior, Klay Thompson. Recentl...

Conversation Rules of Engagement this Holiday

We look forward to gathering with our families and friends during the holiday season and yet this year may offer interesting challenges. With the rece...

Tolerance or Acceptance: What are you communicating?

Growing up, I often heard my parents preach the importance of demonstrating tolerance for all who might be different than me – different in backgrou...

Are you a Decathlete or Specialist at Work?

At work, do you do one thing really well or have you developed the ability to do many things with a high level of proficiency? I look forward to ...

3 Convention Speakers & What We Can Learn From Them

I am admittedly a speech nerd and as such I watched just about every speech at both the RNC and DNC forums. While doing my own analysis I was struck ...

Improve your Presentations with an Actor’s Moves

When we go to the theatre and see actors on the stage communicating a story we get wrapped-up in the action and forget that the lines that are spoken ...

Ali: The Go Big or Go Home Communicator

Muhammad Ali was a triple threat. He had personality, passion and principles – an unbeatable knock out punch in any ring. I grew up in Louisvill...

Conduct Team Meetings like a Yogi

We all attend more meetings than we would like. Some are more effective than others. Many are status updates or reporting forums while others are brai...

Prince: 7 lessons 4Ever

The first time I saw Prince in concert was 1981 at the LA Coliseum. He was the warm-up band for the Rolling Stones on a bill that included the J. Geil...

Passion Re-boot & Reclaiming your Game

My sister Ellen has been kicking some serious butt lately. She re-booted her passion for tennis after abandoning it for several decades. Ellen grew up...

Leadership Lessons from the Boy Scout Handbook

Sometimes what is old is new again. The Boy Scout Handbook was first published in 1910 and it has recently been used to turn around a troubled school ...

Make a business case – it TRUMPS name-calling

As I observe the insanity we currently called the Republican Presidential Debates I am amazed at how the candidates seem to miss the boat on what most...

Make Meetings Great: 11 Rock Star Principles

Another meeting? Ugh. Arrgghhhh. Most of us complain about meetings and here's why - Most meetings are not well organized, are too long and lack a ...

Lead with a Headline: Remove Presentation Static

head·line noun - a head of a newspaper story or article usually printed in large type and giving the gist of the story or article that follows. ...

One thing all leaders can do to drive culture

Talk about it. organizational culture, analysis and development concept Leaders want to integrate core values, mission-critical goals and cultur...

Bryan Cranston on How to Fake It

You’ve all heard the expression, “Fake it ‘til you make it.” In essence it’s a technique to avoid the trap of a self-fulfilling prophecy rel...

Bill Marriott on keeping employees engaged

Eric Chester writes - In researching my new book I got a rare opportunity to visit with J.W. "Bill" Marriott. (Marriott Hotels are No. 53 on Fortune's...

Say it, Don’t Stuff It

It’s been bugging you. Something your colleague said at a meeting last week that made you feel attacked. You weren’t sure you heard it right, and ...

How to get a ROI when you attend a conference

A good conference experience will see you come back with new contacts, new information, and a refreshed perspective, ready to take things on anew with...

12 ways to thank co-workers this season

As we move through this holiday season, remember that there are many small and simple things we can do to let others know they matter. Here are 12 id...

8 Balance Best Practices from 5 Women Leaders

“Managing it All” is a phrase we may aspire to but are often challenged to achieve. On Friday, October 16th, MB Financial’s Women’s Leadership...

Gaga, Brooks and Pursuing Passion

http://www.nytimes.com/2015/10/23/opinion/lady-gaga-and-the-life-of-passion.html?smprod=nytcore-ipad&smid=nytcore-ipad-share Those who immerse th...

Cubs, Cardinals and Don’s Blog: 3 P’s of Leadership Blogging

One of the best ways to engage employees and drive the desired culture in any organization is to start a conversation that everyone wants in on. One o...

The Dugout Dynamics That Create a Winning Team

When you attempt to dissect the winning formula for great teams it usually doesn’t come down to having big talents or experts. More often you find i...

Six Change Management Tips from Vietnam

Whether in business, sports or art, we know that conviction and confidence are key to success. There are few opportunities for those who are unsure or...

Tips to Help Make Your Idea Go Viral

Videos, articles, ideas, can all spread faster and wider than ever, and it’s something that businesses can leverage to their advantage, if they’re...

Donald Trump Communicates like a Reality Show Villain

As a communication professional, I try to reconcile Trump’s communication strategy as he vies for the Republican nomination. For true leaders, commu...

Six Lessons from The Wrecking Crew: How to make yourself indispensable

The backbeat of the vast majority of the hits you hear from the 1960s-70s were played by a group of about 20 musicians who you've probably never heard...

Can golf’s demise inspire business leaders?

When we think about the need to embrace change in business to keep pace with competitors and consumer tastes we don’t always have the chance to see ...

Wait…what?

The importance of not only hearing each other, but of actively listening - focusing, and accurately interpreting messages - in a work environment is v...

Feeling Entitled? – It’s the surest way to NOT get the promotion you want!

What stands in the way of you getting that next job promotion you want so badly? Is it your experience? Your education? Your timing? All these factors...

Communicating Your Strategic Plan to Employees

A robust strategic plan should have focus and clarity around company strategy, vision, mission, goals and tactics. To elevate employee engagement and ...

Ice Hockey’s handshake tradition: 4 principles for good sportsmanship

As the Stanley Cup Finals are underway, I’ve paid closer attention to hockey’s tradition of lining up after the highly competitive series to shake...

Get your boss to say YES!, Part 2 of 2

In Part 1 of this 2-part look at how to get a YES from your boss, we covered how to successfully lay the groundwork for approaching your boss with you...

3 things David Letterman taught us about graceful exits

I've watched David Letterman since the early days and while my attention to his show has waned in recent years, I've always appreciated his prickly, p...

Get your boss to say YES!, Part 1 of 2

As an employee, chances are you’re going to want something from your boss eventually, and you’re going to have to ask for permission or approval. ...

Six tips to respond to tough media questions

Getting a chance to be spotlighted in the media is a great opportunity for a business or organization. It helps you to continually define your compa...

Teamwork: 3 keys to keep arms locked in battle

As I watch my NCAA men’s basketball brackets fall apart as the tournament winds down (or winds up depending on your team’s good fortune), I have n...

What does a business consultant do?

While mingling at a networking event, one of the most common questions asked is, "What do you do?" Wouldn't it be fun to be able to respond with, "I'...

Photos that prove seeing may not mean believing

Last week, working on a project at a client site, a colleague approached me excitedly and said, "So, what color do you think the dress is?" Living und...

March Madness: A model for business management consultants

College basketball's March Madness will soon be upon us and basketball fans everywhere look forward to watching the best teams face off as they comple...

Communication Training the Thelonius Monk Way

You don’t have to know who Thelonious Monk is (bonus points if you do) or even be a musician to know what that quote means – if just one player in...

Tru Blue: How one employee makes the customer experience memorable

I am always on the lookout for great customer experiences. Whether in a restaurant, my bank, or any retail environment, I look for individuals who mak...

The Strategic Planning Process: 10 essential steps for success

"Strategy is the direction and scope of an organization over the long-term which achieves advantage for the organization through its configuration of ...

Reach 100% of employees during times of change

Every organization goes through change. Perhaps yours is: Emerging from a merger or acquisition Recovering from a crisis Preparing to enter a ne...

C-Suite to Business Consultant: 5 communication practices that work

As a business consultant and corporate communication strategist, I consider myself lucky. Before leaving the C-Suite and going into my own practice I ...

Communicating Culture: Eight essential components to cascading

I often hear leaders in organizations say things like: "We want to build a culture of accountability" or "We'd like a sales-driven culture" or "We wa...