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Photos that prove seeing may not mean believing

Last week, working on a project at a client site, a colleague approached me excitedly and said, "So, what color do you think the dress is?" Living und...

Watch your tone, Missy!

“Watch your tone, Missy!” I heard that a few times growing up from my parents and I knew exactly what it meant and still cringe today thinking abo...

Putting things in context

One of the biggest stumbling blocks to good communication is the absence of context. Context is defined as a set of facts or circumstances that surro...

What Wooden’s words communicate

Former UCLA Basketball Coach John Wooden died at age 99 on June 4, 2010. His legacy as a coach will live on and even in retirement - through speeches...

Hallway Hellos: What happens on the way to your next meeting speaks volumes

The first time I ever visited Africa I had a life-altering experience. It had nothing to do with the incredible wildlife or beautiful landscapes I sa...

Great Communicators are curious, kind, clear and colorful

When I think of leaders and influencers who I admire, I always take note of the way they communicate. Over time I have found that there are four qual...